Guide to Hostel Management

After almost a year on the road, you start to feel like you’ve learned a bit about how hostels are run and managed. I took some notes and put together this mini-guide with some key points.

 

Rule 1: Make sure the hostel has proper security.

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24-hour security my ass.

Rule 2: Remember the hierarchy of needs.

Wifi at the bottom of the pyramid

Rule 3: Reminders always appreciated.

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Rule 4: Cats always help

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Rule 5: Avoid stereotyping

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Rule 6: Use bathroom walls to vent your feelings

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Rule 6.5: And comedy to get your point across

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Rule 7: Explain what animal your hostel was built for.

Untitled drawing

And finally, Rule 8: Use clear visuals to grab your guests’ attention.

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Translation of the words in the circle: “now that I have your attention”… wash your dishes after use.
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